We are seeking a friendly, detail-oriented Patient Services Representative for a short-term, 6-month position. This role is critical to ensuring a welcoming and efficient front-desk experience for patients. The ideal candidate will have strong communication skills, a customer-service mindset, and experience in a healthcare setting.
Key Responsibilities:
Greet and check in patients in a professional and courteous manner
Verify insurance information and accurately update Electronic Health Records (EHR)
Answer incoming phone calls and assist or direct inquiries appropriately
Collect patient payments and provide receipts as needed
Prepare and build physical patient charts as required
Maintain confidentiality and comply with HIPAA regulations
Provide general administrative support to the clinical and front desk team
Qualifications:
High school diploma or equivalent required
Prior experience in a medical office or clinic setting preferred
Familiarity with EHR systems and basic medical terminology a plus
Strong attention to detail and excellent organizational skills
Exceptional interpersonal and customer service abilities
Ability to handle multiple tasks and prioritize in a fast-paced environment
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