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TPG is seeking 2 experienced Customer Service Representatives to join a health service organization in the Pleasant Hill area ASAP! The ideal candidate will have a minimum of 2 years of phone-supported customer service experience, with strong skills in handling difficult customer situations while maintaining professionalism and composure.
Responsibilities:
Answer incoming calls and provide high-quality customer support
Handle escalated or challenging customer interactions with patience and professionalism
Update and maintain customer account information accurately
Troubleshoot and resolve customer technical issues promptly
Ensure all customer interactions are documented and follow company policies
Qualifications:
Minimum 2 years of phone-supported customer service experience
Proven ability to manage difficult customers calmly and effectively
Strong problem-solving and communication skills
Detail-oriented with excellent typing\data entry accuracy
Experience in a healthcare or service-related environment preferred but not required
Pay Rate:$19- 20/hour, temp-to-hire.
Benefits:Medical Benefits: Available on the 1st of the month after the hire date. Paid Sick Leave: 40 Hours available after 90 days
Call to Action: Please email your resume to tpgsr@theplusgroup.com
Discover exciting job opportunities in the vibrant Pleasant Hill, California area today! Nestled in Contra Costa County, just a stone's throw away from cities like San Francisco and Oakland, Pleasant Hill offers a perfect blend of urban amenities and small-town charm. With a booming tech industry, proximity to the stunning Mount Diablo State Park, renowned performing arts venues like the Lesher Center for the Arts, and a plethora of dining options from trendy cafes to upscale restaurants, Pleasant Hill is the ideal place for career growth and work-life balance. Find your dream job in this dynamic region and experience all that Pleasant Hill has to offer. Join us in shaping the future of work in this remarkable California community.
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