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About Us: The Plus Group, in partnership with our client, is looking for a detail-driven Data Entry Clerk to join our team. This is a seasonal role through January 2027, offering a fantastic opportunity to sharpen your skills in accuracy, focus, and organization. If you love puzzles, thrive on problem-solving, or even enjoy gaming in your downtime, this role is a great chance to put those skills into action in the workplace.
What You’ll Do:
Data Entry clerk accurately enters enrollment updates (additions, terminations, and changes) into the AS400 system while meeting service-level agreements (SLAs).
Review discrepancy reports, investigate issues, and resolve or request documentation as needed.
Communicate with Account Coordinators to clarify data entry questions and plan rules.
Data Entry Clerk handles reconciliation and adjustments for the Small Business Rewards Program.
Support data entry quality checks, Freshdesk ticket staging, and scanning/indexing files.
Provide back-up support during high-volume enrollment periods.
Assist clients with username and password reset requests.
Maintain organized files and document control procedures.
Ensure all emails and phone calls are responded to within the same day—or escalate when extra help is needed.
What We’re Looking For:
At least 2 years of experience in administrative support and data entry.
Experience in healthcare or insurance is a plus
Excellent attention to detail, ability to focus, and eagerness to learn.
Strong communication skills and a team-first mindset.
Work Environment:
Office-based role in Oakland, CA.
This is an on-site only position (non-negotiable). Very Bartable (12th Street BART station)!
Why This Role is Unique: If you’re the kind of person who enjoys solving problems, thrives in a fast-paced environment, and gets satisfaction from precision and accuracy, you’ll do well here. Many of our best team members describe the role as a bit like gaming—quick reflexes, attention to detail, and the ability to spot small errors make all the difference.
Additional Information:
Employment is at-will.
Duties may change as business needs evolve.
Pay: $22.00 - $25.00 per hour
Apply Today: Bring your attention to detail, organizational skills, and problem-solving mindset to a team where your work truly matters. E-Mail resume to tpgsr@theplusgroup.com
Explore exciting job opportunities in the vibrant area around Oakland, California! Known for its eclectic mix of cultures, thriving arts scene, and stunning views of the San Francisco Bay, Oakland offers a unique blend of urban energy and natural beauty. Home to landmarks like Jack London Square and the Oakland Museum of California, as well as renowned eateries serving up delicious cuisine from around the world, this region is a melting pot of creativity and innovation. With professional sports teams like the Golden State Warriors and the Oakland Athletics, plus an array of theaters, parks, and recreation areas like Redwood Regional Park, job seekers in Oakland can enjoy a dynamic work-life balance unlike anywhere else. Embrace the charm and endless possibilities that Oakland has to offer - your next career opportunity awaits!
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